Suresh runs a small packaged papad unit in Namakkal, Tamil Nadu. Whenever sales dipped, his response was always the same routine:
First, he discussed with his salesman.
Then he spoke to the printer about new packing.
Then someone suggested “branding”.
Then a relative said, “Make a poster.”
Weeks passed. Nothing changed.
Everyone was busy.
Nothing moved.
One day, Suresh did something different.
Instead of planning, he stood in his own shop for two hours and watched customers.
He noticed one thing immediately:
People kept asking,
“Fry karne ke baad phoolta hai na?”
That evening, he printed one simple line on the packet:
“Tel mein dalte hi phool jaata hai.”
No agency.
No campaign.
No measurement.
Sales picked up the same week.
Lesson (simple, usable):
Food problems don’t need long routes.
They need short observation loops.
👉 Try this yourself:
Before planning solutions, spend one day watching buyers silently.
Fix the first confusion you hear.
________________________________________
How this decodes the “big wisdom”
That long cycle—insight → brief → agency → campaign → measurement— is just distance from reality.
Small businesses win by:
• seeing fast
• acting fast
• correcting fast
My honest opinion
Exhaustion doesn’t come from hard work.
It comes from unnecessary steps.
In food business, closeness beats cleverness.
