Library
Part 14/18 Risk Assessment & Mitigation.

14.1 The Philosophy of Risk (in Hello Kisan Style)

In business, everyone says “Be careful.”

Nobody says “Be confident — but with a helmet.”

That’s our motto here.

We don’t fear risk; we list it, laugh at it, and then outsmart it.

Every stakeholder — investor, operator, company, or donor — faces a few bumps on this juicy road.

But each bump comes with three options:

1. Avoid it (be overcautious),

2. Manage it (be sensible), or

3. Use it (turn it into opportunity).

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14.2 The Risk Menu Card

(Choose your flavour — all are served with solutions.)

Risk TypeHow It Shows UpEveryday ExampleOur Practical FixWhat Happens Next
1. Seasonal Demand DipSales slow in winterGuava juice when it’s 10°C outsideOffer warm amla mix / dry fruit blend; tie-up with schools & offices for bulk packsKeeps counter running, prevents operator drift
2. Power CutsJuice not chilledRajasthan afternoon load-sheddingProvide mini inverter / solar plug; also market “cool, not cold” juiceConsumer laughs, “At least it’s not water!”
3. Operator IrregularityAbsent operator = silent counter“Bhaiya chhutti pe hai” boardBackup roster; family-trained assistant; incentive for punctualityCounter uptime stays >95 %
4. Machine BreakdownTap jam or compressor issueKids pressing buttons too hardPreventive maintenance; emergency swap dispenser policyDowntime <24 hrs; no lost investor trust
5. Raw Material DelaysLate pulp deliveryVehicle stuck in rainTwo-day stock buffer; auto alert systemVendor learns logistics discipline
6. Price Fluctuation of PulpFruit season volatilityMango prices shoot up in AprilSeasonal contracts; blended pulp optionsCosts stay predictable
7. Mistrust / Payment Disputes“I sold more glasses!” argumentClassic vendor-investor tensionIoT meter + photo audit = one truth onlyDispute rate near zero
8. Regulatory / Licence IssuesLocal inspector visit“Aapka license kahan hai?”FSSAI umbrella + shop license copies readyInspector ends up drinking juice
9. Health & Hygiene ComplaintsConsumer upset tummyStall not cleanedDaily photo checklist; periodic auditsHygiene becomes pride badge
10. Public Perception RiskRumour of “chemical juice”Neighbour’s jealousyTransparent display of pulp packet; QR traceabilityMisinformation dies on day one
11. Theft / DamageMachine missing or brokenStreet prank or riotInsurance + GPS + deposit clauseRecovery or reimbursement assured
12. Donor / CSR FatigueRepeated requests lose appeal“Again asking for juice seva?”Rotate causes (heatwave, exam days, etc.), show real impact photosKeeps donor excitement alive
13. Technological GlitchApp not syncingServer down for 10 minsLocal data cache, offline modeAuto-sync next hour; no loss of data
14. Weather ExtremesHeavy rains = low footfallMumbai monsoon floodsShift to indoor locations temporarilySales steady through relocation
15. Imitation / CopycatsDuplicate pulp vendors“Cheap version, sir!”Brand hologram seals, QR verificationReal one keeps goodwill
16. Social / Religious SensitivityWrong flavour in fastPineapple in Navratri!Advisory calendar & local awarenessNo offence, only acceptance
17. Cashflow Crunch for CompanyDelayed payoutsSeasonal mismatchWorking capital line via NBFCSmooth payout to all partners
18. Cyber Risk / Data MisuseDashboard hacked?Kids guessing passwords2FA login, Indian cloud serversPeace restored, lessons learned

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14.3 The Funny Truth about Risk

Most “business disasters” don’t come from bad luck — they come from bad follow-ups.

• A missing cleaning photo becomes a hygiene rumour.

• A single unplugged wire becomes a “machine failure.”

• A forgotten call-back becomes a “trust issue.”

So, our real risk control system is good manners + quick responses.

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14.4 The “Hello Kisan” Formula for Risk Discipline

We call it 3Ts of Trouble:

1. Talk: share early signs of problem.

2. Trace: check data (don’t assume).

3. Tweak: change process, not people.

It’s cheaper than any consultant.

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14.5 Behavioural Risks (the Invisible Ones)

1. Overconfidence: after 2 months of sales, operator thinks he’s PepsiCo.

o Fix: periodic refresher, remind success = system + self.

2. Investor Impatience: expects daily profits like Instagram likes.

o Fix: show 90-day cycle chart; reward calm investors with bonuses.

3. Corporate Ego: CSR wants its logo 10× bigger.

o Fix: humour them with a small “sponsored by” line on straw sleeves.

Moral: humans are the riskiest species, but also the most adaptable.

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14.6 Opportunity Hidden in Each Risk

Every risk, when managed well, upgrades the business:

• Machine breakdown → prompts preventive maintenance SOP.

• Slow sales → births new flavours.

• Complaint → improves packaging.

• Inspector visit → becomes free publicity.

It’s how we grow muscles: through small pains.

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14.7 Your Personal Comfort Choice

Each partner can choose their risk appetite like choosing spice level in pani puri:

• Mild (Investor): insured asset, fixed payout.

• Medium (Operator): daily handling, higher earning.

• Spicy (Company): market swings, full brand exposure.

All flavours acceptable — just know your tongue before tasting.

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14.8 Summary – Risk, the Friendly Neighbour

In short, risks are like monkeys in a mango orchard — noisy but mostly harmless if you know how to deal with them.

The trick is not to chase them away but to build better fences and share a few mangoes occasionally.

We don’t sell juice by ignoring risk;

we sell juice because we respect risk — and because even guavas with scars can still taste amazing.