🧱 7.1 Ideal On-Site Team Composition (हर साइट की बेसिक टीम स्ट्रक्चर)
| Role | Description | Count |
| Site In-Charge | Overall site ops, local coordination, reports | 1 |
| Machine Engineer | Technical responsibility, breakdown, quality | 1 |
| Machine Operator(s) | Run the pulping machine | 1-2 |
| Helper / Labor | Loading, cleaning, packing, lifting | 2-4 |
| QC or Packing Supervisor (optional) | Check pulp quality, labeling, hygiene | 0-1 |
| Contractor Supervisor (if outsourced) | Track attendance, delivery | 1 |
📍 Case Tip: For a 2-ton/day pulp site, minimum 5–6 people needed. Higher volume = more helpers.
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👥 7.2 Contractor Staff vs Internal Team (क्या खुद की टीम रखी जाए या ठेके से ली जाए?)
✅ Internal Team Pros:
• Trained in SNL protocols
• Reliable & disciplined
• Ready-to-deploy with short notice
• Long-term loyalty
❌ Internal Team Cons:
• Fixed salary overhead
• Needs rotation, leaves, incentives
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✅ Contractor Team Pros:
• Flexible hiring
• Local connect
• Site-wise costing easier
❌ Contractor Team Cons:
• Skill gaps
• Absenteeism
• Discipline & hygiene risk
🧠 Recommendation: Use a core internal crew (Engineer + Operator), and local contractor for helpers/labor – balance cost + control.
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🗂️ 7.3 Daily Reporting Hierarchy (किसको क्या रिपोर्ट करना है?)
| Reporting Chain | Action |
| Operator → Engineer | Machine output, breakdown, quality |
| Engineer → Site In-Charge | Performance, issues, stock |
| Site In-Charge → HO Ops | Daily report, photos, attendance |
| Helpers → Supervisor | Cleanliness, packing, loading |
📋 Daily Report Must Cover:
• Fruit received
• Pulp made (kg)
• Labor list
• Downtime (if any)
• Photos (as per SOP)
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📘 7.4 Training Manuals – Learning Made Easy (SOP सीखना जरूरी है)
Training materials should be visual, bilingual, and simple enough for even Class 5 level literacy.
💡 Types of Training:
| Module | Who Needs It | Duration |
| Machine Operation SOP | Operator + Engineer | 3 hours |
| Fruit Sorting & Cleaning | All Helpers | 1 hour |
| Packing & Labeling SOP | Supervisor | 1 hour |
| Hygiene & Safety | Everyone | 45 minutes |
| Emergency Response | Core Team | 1 hour |
🧃 Training Format Ideas:
• WhatsApp videos
• Laminated cards
• Roleplay + demo at site
• Pre-loaded audio instructions (local language)
📍 Pro Tip: Add a "Funny Mistakes Wall" – cartoon posters of common blunders (like pulp overflowing, label upside down)
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🗓️ 7.5 Annual Calendar of Deployment & Training (पूरा साल प्लान में हो)
🔁 Operational Calendar (based on fruit season):
| Month | Likely Fruits | Region Focus |
| Feb–Mar | Chikoo, Banana | Gujarat, South India |
| Apr–Jun | Mango | UP, Bihar, Gujarat |
| Jul–Sep | Mixed (Papaya, Pineapple) | Maharashtra, Andhra |
| Oct–Feb | Guava, Citrus | MP, Rajasthan, UP |
🧩 Cross-check: Match fruit season calendar with staff leave plans, training refreshers, and machine servicing.
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🎁 7.6 Subsection: Reward Basket for Engineering & Core Teams
(जज़्बा बनाना है तो इंसाफ भी करना होगा – और थोड़ी दिलदारी भी)
The mobile nature of this work is tough — heat, travel, late nights, problem-solving.
So instead of giving just fixed incentives, SNL should offer a flexible reward basket. Let each staff member choose their top 4 rewards, based on what motivates them.
🎁 Reward Options – Staff Picks 4 of Their Choice:
1. Site Completion Bonus (₹)
₹1500–₹2500 on successful 7+ day site completion (no complaints, timely reporting)
2. Family Travel Voucher
₹2000 coupon for home travel (train or bus) with family post peak season
3. Digital Gift Card
Amazon/Flipkart recharge of ₹1500 – staff chooses what to buy (earphones, clothing, kitchen item)
4. Weekly Food Upgrade
1 dinner per week with special thali (paneer, sweet dish, etc.) or dinner outing near site
5. Paid Break + Certificate
3-day extra break post 3-site round + “SNL Star Engineer” certificate (with photo on HO wall)
6. Tool/Kit Bonus
Staff gets personal “Pro Kit” – screwdriver set, gloves, ID bag, badge – with their name engraved
7. Entertainment Recharge
₹500/month mobile recharge with Netflix/Hotstar access for off-hours fun
🧠 Super Tip: Offer an Extra 5th Reward if site meets full target + zero breakdown + hygiene rating above 90%.
📢 Message to Staff:
"हम तुम्हें सिर्फ काम के लिए नहीं भेजते — हम चाहते हैं कि तुम वापस आओ, सीख कर, खुश होकर, और कुछ लेकर!"
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⚠️ 7.7 If Not Done Properly... Team Management Becomes Crisis
| If Ignored | What Happens |
| No clear roles | Blame game + chaos |
| No training | Pulp wastage, accidents |
| No reporting chain | HO blind, no decision |
| No rewards | Team loses motivation |
| Overwork | Staff quits, burnout |
| Contractor dependency | Skill loss, brand dilution |
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📌 Final Message:
"Build the team before you build the pulp."
SNL ka model tabhi चलेगा जब machine ke साथ log bhi chalein — trained, motivated, aur respected."
