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Team Structure & Training Modules

🧱 7.1 Ideal On-Site Team Composition (हर साइट की बेसिक टीम स्ट्रक्चर)

RoleDescriptionCount
Site In-ChargeOverall site ops, local coordination, reports1
Machine EngineerTechnical responsibility, breakdown, quality1
Machine Operator(s)Run the pulping machine1-2
Helper / LaborLoading, cleaning, packing, lifting2-4
QC or Packing Supervisor (optional)Check pulp quality, labeling, hygiene0-1
Contractor Supervisor (if outsourced)Track attendance, delivery1

📍 Case Tip: For a 2-ton/day pulp site, minimum 5–6 people needed. Higher volume = more helpers.

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👥 7.2 Contractor Staff vs Internal Team (क्या खुद की टीम रखी जाए या ठेके से ली जाए?)

✅ Internal Team Pros:

• Trained in SNL protocols

• Reliable & disciplined

• Ready-to-deploy with short notice

• Long-term loyalty

❌ Internal Team Cons:

• Fixed salary overhead

• Needs rotation, leaves, incentives

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✅ Contractor Team Pros:

• Flexible hiring

• Local connect

• Site-wise costing easier

❌ Contractor Team Cons:

• Skill gaps

• Absenteeism

• Discipline & hygiene risk

🧠 Recommendation: Use a core internal crew (Engineer + Operator), and local contractor for helpers/labor – balance cost + control.

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🗂️ 7.3 Daily Reporting Hierarchy (किसको क्या रिपोर्ट करना है?)

Reporting ChainAction
Operator → EngineerMachine output, breakdown, quality
Engineer → Site In-ChargePerformance, issues, stock
Site In-Charge → HO OpsDaily report, photos, attendance
Helpers → SupervisorCleanliness, packing, loading

📋 Daily Report Must Cover:

• Fruit received

• Pulp made (kg)

• Labor list

• Downtime (if any)

• Photos (as per SOP)

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📘 7.4 Training Manuals – Learning Made Easy (SOP सीखना जरूरी है)

Training materials should be visual, bilingual, and simple enough for even Class 5 level literacy.

💡 Types of Training:

ModuleWho Needs ItDuration
Machine Operation SOPOperator + Engineer3 hours
Fruit Sorting & CleaningAll Helpers1 hour
Packing & Labeling SOPSupervisor1 hour
Hygiene & SafetyEveryone45 minutes
Emergency ResponseCore Team1 hour

🧃 Training Format Ideas:

• WhatsApp videos

• Laminated cards

• Roleplay + demo at site

• Pre-loaded audio instructions (local language)

📍 Pro Tip: Add a "Funny Mistakes Wall" – cartoon posters of common blunders (like pulp overflowing, label upside down)

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🗓️ 7.5 Annual Calendar of Deployment & Training (पूरा साल प्लान में हो)

🔁 Operational Calendar (based on fruit season):

MonthLikely FruitsRegion Focus
Feb–MarChikoo, BananaGujarat, South India
Apr–JunMangoUP, Bihar, Gujarat
Jul–SepMixed (Papaya, Pineapple)Maharashtra, Andhra
Oct–FebGuava, CitrusMP, Rajasthan, UP

🧩 Cross-check: Match fruit season calendar with staff leave plans, training refreshers, and machine servicing.

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🎁 7.6 Subsection: Reward Basket for Engineering & Core Teams

(जज़्बा बनाना है तो इंसाफ भी करना होगा – और थोड़ी दिलदारी भी)

The mobile nature of this work is tough — heat, travel, late nights, problem-solving.

So instead of giving just fixed incentives, SNL should offer a flexible reward basket. Let each staff member choose their top 4 rewards, based on what motivates them.

🎁 Reward Options – Staff Picks 4 of Their Choice:

1. Site Completion Bonus (₹)

₹1500–₹2500 on successful 7+ day site completion (no complaints, timely reporting)

2. Family Travel Voucher

₹2000 coupon for home travel (train or bus) with family post peak season

3. Digital Gift Card

Amazon/Flipkart recharge of ₹1500 – staff chooses what to buy (earphones, clothing, kitchen item)

4. Weekly Food Upgrade

1 dinner per week with special thali (paneer, sweet dish, etc.) or dinner outing near site

5. Paid Break + Certificate

3-day extra break post 3-site round + “SNL Star Engineer” certificate (with photo on HO wall)

6. Tool/Kit Bonus

Staff gets personal “Pro Kit” – screwdriver set, gloves, ID bag, badge – with their name engraved

7. Entertainment Recharge

₹500/month mobile recharge with Netflix/Hotstar access for off-hours fun

🧠 Super Tip: Offer an Extra 5th Reward if site meets full target + zero breakdown + hygiene rating above 90%.

📢 Message to Staff:

"हम तुम्हें सिर्फ काम के लिए नहीं भेजते — हम चाहते हैं कि तुम वापस आओ, सीख कर, खुश होकर, और कुछ लेकर!"

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⚠️ 7.7 If Not Done Properly... Team Management Becomes Crisis

If IgnoredWhat Happens
No clear rolesBlame game + chaos
No trainingPulp wastage, accidents
No reporting chainHO blind, no decision
No rewardsTeam loses motivation
OverworkStaff quits, burnout
Contractor dependencySkill loss, brand dilution

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📌 Final Message:

"Build the team before you build the pulp."

SNL ka model tabhi चलेगा जब machine ke साथ log bhi chalein — trained, motivated, aur respected."