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The Operations Plan - A Practical Guide

Part 5 is where the dream gets a schedule and a blueprint. It's the difference between saying "I will build a house" and having an architect's plan, a builder's contract, and a project manager's timeline.

Here is the liberating and detailed guide for Part 5: The Operations Plan.

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🟦 Part 5: The Operations Plan - A Practical Guide

Purpose of this Part: To provide a blow-by-blow account of how and where you will physically bring your product to life. It answers the question: "Do you have a clear, realistic, and efficient plan to turn money into a functioning business?"

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🔸 5.1. Location Strategy - The "Where" of Everything

This is about placing your pieces on the chessboard for maximum advantage.

• 5.1.1. Head Office: Where the brains are. This can be a small, cost-effective office in a business district. It doesn't need to be at the factory.

o Thought Process: "Do we need a fancy corporate office day one? No. A modest space for the core team to manage strategy, finance, and sales is sufficient."

• 5.1.2. Operational Entities: This is the nerve center for daily activities. It could be the same as your production entity or a separate logistics hub.

o Thought Process: "Where do the trucks come and go? Where is the inventory managed? This location must have excellent transport links."

• 5.1.3. Sourcing Entities: The locations of your key suppliers. This is a map, not a single point.

o Thought Process: "Our mangoes come from the Malda belt in West Bengal and the Krishnagiri belt in Tamil Nadu. We must have collection and pre-processing centers within a 50km radius of these orchards to minimize fruit spoilage during transit."

• 5.1.4. Production Entities: Your factory. This is the most critical location decision.

o Detailed Considerations:

ï‚§ Proximity to Raw Material: To reduce transport cost and time for perishable fruit.

ï‚§ Infrastructure: Reliable power, ample water supply, good road connectivity.

ï‚§ Labor: Availability of skilled and unskilled labor.

ï‚§ Regulations: Is the area zoned for industrial activity? What are the pollution control norms?

o Example: "We have chosen a location in [City, State] because it is within a 4-hour drive of two major mango-growing regions, has a 24/7 reliable power supply, and falls under a 'Food Park' scheme with simplified clearances."

• 5.1.5. Supply Entities: Your warehouses or cold storage partners.

o Thought Process: "We don't need one giant warehouse. We need a primary warehouse near the factory and smaller, strategic cold storage partners in our key target markets (e.g., Delhi, Mumbai) to enable quick delivery to clients."

• 5.1.6. Delivery Points: The final destination - your customer's door.

o Thought Process: "How will the product physically reach them? We will use a mix of our own logistics for local deliveries and partner with established cold-chain logistics companies for national distribution."

Note; In cases where multiple locations – moving / shifting locations is a strategy then having some central location makes the decision that much more complex. The on-site handling and processing that makes the whole operations on the move while may have its own advantages but it also has its own dynamics.

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🔸 5.2. Coverage - The "Reach" of Your Arms

This defines the geographical scope of your supply and sales.

• 5.2.1. Business Coverage - Supply Sources: Be specific. Don't say "we will source from India." Say, "Year 1: Sourcing from Maharashtra and Karnataka. Year 3: Expanding sourcing to Andhra Pradesh and Gujarat."

• 5.2.2. Market Operations - Outreach Locations: Be equally specific. "Year 1: Sell directly to clients in Pune, Mumbai, and Bangalore. Year 2: Expand to Delhi-NCR through a distributor."

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🔸 5.3. Raw Materials / Inputs - The "What Goes In"

This is where you prove you can reliably get what you need to make your product.

• 5.3.1. Key Materials and Their Characterization:

o Go Beyond Listing: Don't just say "mangoes." Say "Mangoes, Variety: Alphonso and Totapuri. Ripeness: 80-90% mature, with a minimum TSS of 15° Brix."

• 5.3.2. Availability, Suppliers, and Supply Challenges:

o Be Brutally Honest: "Alphonso mangoes are available only from March to May. This creates a challenge of year-round production."

o Solution: "We will work with 5 pre-vetted contract farmers in Ratnagiri for Alphonso. To address seasonality, we will process and freeze pulp during the season to sell year-round. For our Totapuri pulp, the season is longer, and we have 3 aggregators in Karnataka."

• 5.3.3. Quality, Specifications, Prices, Competition:

o Show Your Homework: Create a supplier comparison matrix.

SupplierPrice per Kg (Seasonal)Quality ConsistencyPayment TermsOur Rating
Farmer Co-op A₹50
High50% Advance
Preferred
Aggregator B
₹48Medium
30-day creditBackup
Aggregator C₹52LowCash on DeliveryAvoid

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🔸 5.4. Other Inputs/Utilities - The "Invisible Essentials"

• 5.4.1. Power, Water, Fuel - Analysis of Criticality:

o Power: "We are a continuous process plant. A power failure spoils the entire batch. Criticality: High. We have budgeted for a 100% backup DG Set."

o Water: "We use water for cleaning fruit and equipment. We require 10,000 liters per day. Criticality: High. We have confirmed the site has a borewell and municipal supply."

o Fuel: "Needed for the boiler for pasteurization and the DG set. Criticality: Medium. We have identified two local suppliers."

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🔸 5.5. Time Lines and Phases - The "When" of Everything

This is your reality-check. It forces you to sequence events logically.

• 5.5.1. Phase 1: Idea to Evaluation (Months 1-3)

o Activity: Finalize business plan, conduct pilot talks with farmers & customers, secure initial promoter funding.

o 5.5.4. Key Milestone/Deliverable: "Signed MOUs with 2 farmers and 1 pilot client. Final Project Report completed."

• 5.5.2. Phase 2: Resource Tie-Ups (Months 4-6)

o Activity: Finalize land lease/purchase, secure term loan from bank, place orders for major machinery, begin recruitment of core team.

o 5.5.4. Key Milestone/Deliverable: "Sanction letter from Bank received. Advance payment made for machinery. Core team of 3 people hired."

• 5.5.3. Phase 3: Execution and Operations (Months 7-15)

o Activity: Civil construction, machinery installation, trial runs, obtaining FSSAI license, commercial production begins.

o 5.5.4. Key Milestone/Deliverable: "FSSAI License obtained. First commercial batch produced and shipped by Month 15."

The Liberating Part: Writing this plan isn't about creating a rigid prison. It's about thinking through the bottlenecks before they happen. When you've written this, you won't be surprised when someone asks, "But how will you get mangoes in December?" or "What happens if the power goes out for 8 hours?" You will have already found the answers.

This plan is your shield against chaos.

Ready to craft the story you will tell the world in Part 6: The Marketing and Sales Plan?