Small Gestures, Big Rewards

Many restaurants fail to recognize the value of small gestures like including a few extra pieces in orders for groups of diners. This seemingly minor act can significantly impact customer satisfaction and loyalty.

While it's difficult to label restaurant owners as \"greedy,\" it's clear that many lack a nuanced understanding of customer service and the importance of building long-term relationships.

By demonstrating a small degree of generosity, restaurants can cultivate goodwill, encourage repeat business, and even generate positive word-of-mouth referrals.

Ultimately, a customer-centric approach, even with small gestures, can prove to be a more profitable strategy in the long run.